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All the information you need about the product and billing.

Orders & Purchases

getting personalized guidance from a knowledgeable professional while choosing products. The expert helps answer questions, recommends the best options based on your needs, and ensures a smoother, more confident shopping experience.

Click here to<contact customer service>

Product expert or sales associate helps customers explore options, answer questions, and make informed purchasing decisions based on their specific needs and preferences.

Click here to<contact customer service>

Checking the real-time status and location of your shipment. By entering a tracking number, customers can see when the package was shipped, where it is now, and when it’s expected to arrive.

Click here <Track Order>

Stop or reverse a purchase that has been placed, usually before it has been shipped. Customers can request to cancel if they change their mind, made a mistake, or no longer need the item.

But you must cancel within 12 hours

Click here <Cancel an order>

Our stores are in Shenzhen and Hong Kong

Click here <View store address>

Account

Reset your forgotten password easily by email link. Secure your account and regain access in just a few simple steps.

Please click here <Help with password>

Manage personal information, change password, update preferences, and control notifications easily in your account settings for a personalized experience.

Please click here <Account Settings>

Easily manage your account details, orders, password, and preferences all in one place for a smooth, personalized experience.

Please click here <Manage your account>

Returns & Refunds

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Click here <View Orders>

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {bl.photoelectric@gmail.com} and send your item to: {The address we informed}.

Stop or reverse a purchase that has been placed, usually before it has been shipped. Customers can request to cancel if they change their mind, made a mistake, or no longer need the item.

But you must cancel within 12 hours

Click here <Cancel an order>

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Click here <View Orders>

Shipping & Tracking

Track your item’s location, shipping progress, and estimated delivery time easily using your tracking number or order details.

Click here <Track Order>

FREE SHIPPING on Orders Over US$77

Come and shopping

Our stores are in Shenzhen and Hong Kong

Click here <View store address>

Fees & billing

View detailed breakdowns of service fees, transactions, and generate reports to track your financial activity and business performance.

Click here <View Orders>

Other

getting personalized guidance from a knowledgeable professional while choosing products. The expert helps answer questions, recommends the best options based on your needs, and ensures a smoother, more confident shopping experience.

Click here to<contact customer service>

You need a valid email address, secure password, and basic personal information to create an account quickly and easily.

Click here <Create Account>

You need a valid email address, secure password, and basic personal information to create an account quickly and easily.

Click here <Create Account>

How can we assist you today?

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